Telecommunication - Ejada
EJADA TELCO VERTICAL SOLUTIONS COVER SPECIALIZED BBS AND OSS DOMAINS. THIS INCLUDES REVENUE ASSURANCE, CUSTOMER ENGAGEMENT, ORDER MANAGEMENT, AND BUSINESS SUPPORT APPLICATIONS.
- FULFILMENT & SERVICE PROVISIONING
- FAULT/PERFORMANCE MANAGEMENT
- SERVICE QUALITY MANAGEMENT
- PHYSICAL/ LOGICAL/ SERVICE INVENTORY
- TROUBLESHOOTING AND DIAGNOSTICS TOOLS
Fulfilment & Service Provisioning
Fulfillment of telecommunications services involves a series of supply chain activities responsible for assembling and making services available to subscribers.
- Automate Services Activation
- Ensure Safe Provisioning, Configuration Standardization, network Resources Optimization
- SLAs Enhancement and Opex reduction
In today’s competitive landscape, ensuring continual availability of the telecommunications network is essential. As infrastructure has grown, so too has the number of alarms generated from mobile and fixed line networks. To be successful in maintaining and optimising these networks, CSPs have turned to a new generation of network fault management solutions.
- Real-time centralized monitoring of complex multi-vendor and multi-technology networks
- Monitor Network availability, Performance KPIs and KQIs
- Network alarms processing
- Root Cause and Services Impact analysis
- SLA Management
SERVICE QUALITY MANAGEMENT
The importance of understanding consumer behavior has never been more important to network operators and service providers. Service providers are more interested in objectively measuring that part of an offered service which they control, for instance, network bandwidth or channel capacity
- Improving customer satisfaction by focusing on services quality and customer experience
- Better insights for services usage and individual customer experience
- Realtime and historical KPIs/KQIs for customer services performance, availability, and customer experience
Physical/Logical Network Inventory provides you with the functionality to support the complete end-to-end process of planning and designing services. Consequently it enables you to produce more effective and accurate designs and speeds up your response time to requests.
- End to end view of multi-vendor, multi-technology networks
- Device and Connectivity Repository with automated Network discovery and reconciliation
- Network Impact analysis
TROUBLESHOOTING AND DIAGNOSTICS TOOLS
Quickly diagnose and troubleshoot network fault, availability, and performance issues with EJADA Systems Ltd.contact us