ejada Recognized with a Certificate of Appreciation for Its Leadership role in Customer Experience at the Saudi Customer Experience Awards 2024

ejada Systems, the leading provider of digital transformation solutions in Saudi Arabia, announced its recognition by the Saudi Customer Experience Association, which presented Ejada with a Certificate of Appreciation for its contributions to advancing customer experience and its role as a Strategic Sponsor in the Saudi Customer Experience Awards.

This recognition was part of ejada’s participation in the Customer Experience Forum, held on 13 November 2024 at the InterContinental Durrat Al Riyadh Hotel. This participation reflects ejada’s commitment to building strategic partnerships that contribute to enhancing the digital customer experience and delivering innovative solutions that support digital transformation in alignment with Saudi Vision 2030.

During the event, ejada showcased its latest technological innovations through an interactive booth, presenting advanced solutions designed to enhance customer experience and improve operational efficiency. The booth attracted significant interest from attendees who explored the company’s advanced technologies, tailored to help businesses refine their customer engagement strategies and achieve sustainable results. The awards event provided an important platform for exchanging ideas and expertise, allowing ejada to highlight its contributions to fostering a culture of innovation in customer experience.

Fawwaz Abou El Nasr, CEO of ejada, stated: “Being honored with a Certificate of Appreciation reflects our commitment to developing innovative technological solutions that create a tangible impact on customer experience. We believe that enhancing this experience is a core part of our vision to drive digital transformation and meet our clients’ aspirations. Through our continued efforts, we strive to strengthen our strategic partnerships, bolster our presence in the tech sector, and support our clients’ goals.”

Hussain Kagalwala, VP of Mobility and Customer Experience, added: “This recognition highlights our dedication to designing carefully crafted solutions that elevate customer experiences in the fields of mobility and digital interaction. At ejada, we focus on providing solutions that are deeply rooted in understanding customer needs, enabling businesses to enhance operational efficiency and adapt to evolving market demands. We remain committed to staying ahead of industry trends, delivering digital experiences that meet our clients’ expectations and support their strategic objectives.”

ejada continues to deliver advanced technological solutions that align with the latest industry developments, enhancing operational efficiency and improving customer satisfaction. This commitment empowers organizations to achieve their digital goals and solidifies ejada’s position as a leader in the market.

About ejada ejada, a leading Information Technology (IT) services provider headquartered in Saudi Arabia, empowers organizations across the Middle East and Africa (MENA) to thrive in today's digital landscape. The Company helps businesses and public-sector entities achieve and maintain a competitive edge through innovative IT solutions and services specifically designed to support their digital transformation journey. ejada sets itself apart by offering a unique combination of local expertise and global reach combining a locally based, culturally aware workforce with comprehensive cross-industry solutions and strategic partnerships with globally renowned technology vendors and partners. 

For more information, please visit www.ejada.com