ejada Systems Advances Its Position in the Digital Solutions Market with Premier Reseller Status from ServiceNow

Saudi Arabia, Riyadh – August 2025 – ejada Systems, the leading provider of digital transformation solutions in the Kingdom of Saudi Arabia, has been recognized as a Premier Reseller Partner by ServiceNow, the AI platform for business transformation. This achievement reflects ejada’s distinguished performance in delivering ServiceNow solutions and its pivotal role in supporting clients throughout their digital transformation journey—enhancing their digital readiness and addressing the demands of every technical phase. The designation grants ejada expanded privileges, including license reselling, advanced solution implementation, and the provision of technical and operational support, ensuring a unified and comprehensive experience for clients across key sectors.

Through the ServiceNow platform, ejada offers a comprehensive suite of solutions that includes IT Service & Operations Management (ITSM/ITOM), Security Operations (SecOps), HR Service Delivery (HRSD), Customer Service Management (CSM), Governance, Risk & Compliance (GRC), Field Force Management (FFM), and Financial Services Operations (FSO), in addition to custom application development via the App Engine. These solutions serve a wide range of strategic sectors in the Kingdom, including healthcare, finance, energy, and telecommunications—across government entities, financial institutions, and major enterprises.

On this occasion, Mr. Mohammed Hassoobh, Deputy CEO at ejada Systems, stated:“Being recognized as a Premier Reseller Partner by ServiceNow is a testament to ejada’s leading position in the digital transformation and observability business. Also, it reflects the continued strength and depth of our strategic partnership. This milestone further enhances our ability to deliver next-gen tools supported that are AI powered and reinforces our role in supporting organization in achieving seamless customer experience through Command Centers. This new IT offering is fully aligned with Saudi Vision 2030.”

ejada Systems has delivered several end-to-end ServiceNow projects for leading government entities and financial institutions in the Kingdom, through a certified local team that adheres to global best practices. This reflects the company’s ongoing commitment to a holistic execution approach that ensures continuity and supports the Kingdom’s digital transformation goals. ejada continues to invest in expanding its technical capabilities by growing its specialized team, attracting professional talent, securing advanced certifications, and developing tailored offerings for the public and financial sectors, while organizing joint initiatives to raise awareness and broaden its market impact.

About ejada  

ejada, a leading Information Technology (IT) services provider headquartered in Saudi Arabia, empowers organizations across the Middle East and Africa (MENA) to thrive in today's digital landscape. The Company helps businesses and public-sector entities achieve and maintain a competitive edge through innovative IT solutions and services specifically designed to support their digital transformation journey. 

ejada sets itself apart by offering a unique combination of local expertise and global reach combining a locally based, culturally aware workforce with comprehensive cross-industry solutions and strategic partnerships with globally renowned technology vendors and partners.  For more information, please visit www.ejada.com